Shipping policy
Thank you for shopping with Veloura. We are committed to delivering your order safely and on time.
Processing Time All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
🇬🇧 United Kingdom
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–5 Business Days | £4.99 (Free on orders £50+) |
| Express Shipping | 1–2 Business Days | £6.99 |
🇪🇺 European Union (Austria, Belgium, Bulgaria, and 24 more countries)
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard International | 3–5 Business Days | £14.99 |
To shop from EU countries, your region must be enabled in our store.
🌍 International (UAE, Australia, Canada, and 10 more countries)
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard International | 3–5 Business Days | £23.99 |
To shop from these countries, your region must be enabled in our store.
Order Tracking Once your order is dispatched, you will receive a confirmation email with tracking details.
Damaged or Lost Orders If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at mujiibaslam@gmail.com.
Contact Us For any shipping-related questions, please email us at mujiibaslam@gmail.com.